SHIPPING
US DOMESTIC SHIPPING
1–2 scrubs: $10 flat rate (domestic).
3–5 scrubs: $15 flat rate (domestic).
Orders are typically processed within 1–3 business days.
Delivery usually takes 3–7 business days after processing.
order tracking
Once your order ships, you’ll receive a tracking number via email to monitor your package.
Shipping Issues
We are not responsible for delays caused by carriers, customs, or events beyond our control.
If your order is lost or damaged in transit, contact us & we will address the issue.
RETURNS
At Nāhalelā‘au, we want you to be happy with your scrubs. If you are not completely satisfied, we’re here to help.
You may return items within 30 days of delivery.
Items must be unused, unwashed, and in original condition with tags attached.
Customized or final sale items are not eligible for return.
Exchanges
Exchanges are accepted for different sizes or colors (if available).
If the requested item is out of stock, we will issue a store credit or refund.
Refunds
Once we receive and inspect your return, approved refunds will be issued to your original payment method within 5–10 business days.
Shipping costs are non-refundable, unless the return is due to a defective or incorrect item.
Return Shipping
Customers are responsible for return shipping costs.
If you received a defective or incorrect product, Nāhalelā‘au will cover return shipping.
How to Start a Return
Contact us at:
Email: nahalelaau.designs@gmail.com